Privacy Policy Statement
Please take the time to read this information about personal data protection – GDPR.
Why do we collect information?
Information is collected in order to facilitate communication between the customer and the service provider. It also helps us to offer you additional services (if you give your consent) and to improve our services for future use.
For what purposes do we collect information?
- To ensure communication between the customer and the service provider.
- For the voluntary customer registration process for newsletter subscriptions.
- For statistical purposes in order to improve our services.
- For marketing purposes, if you have given your consent.
- For processing orders and related services.
Scope of processed personal data
We process the following personal data that you provide to us:
- First name and surname
- Email address
- Phone number
Legal basis for processing
- Legitimate interest: Processing is necessary to ensure communication and the provision of our services.
- Consent: Required for marketing activities.
Retention period for personal data
We retain your personal data only for as long as necessary to fulfill the purposes for which they were collected, specifically:
- For marketing purposes: for 5 years or until consent is withdrawn.
- For order processing: for the time necessary to fulfill the contract and subsequent legal obligations.
- Data are regularly reviewed and deleted if no longer needed or if you withdraw your consent.
Who has access to some or all collected information?
- The website owner offering the service.
- The website and contact form provider.
- The email marketing provider Ecomail, which may have access to your data for sending newsletters.
- Institutions authorized under applicable legislation.
What access do we guarantee our visitors to the collected information relating to them?
Access to all collected information is available at any time upon request. If you believe our website or systems have collected incorrect information, or if you wish to dispute any information, please contact us.